How your information is handled
This policy describes what Rodent Removal Dallas collects from visitors to rodentremovaldallas.org, what happens to it, and the choices you have. The site is a referral service that connects people who need rodent work in the Dallas area with independent, third-party contractors; it does not perform the work itself.
Information we collect
Sending the form gives us what you type into it: your name, phone number, email address, the service you are asking about, anything in the message box, and the page the form was sent from. Calling the number on the site routes the call through a call tracking service that logs the calling number, the time and the duration and may record the call for quality purposes. Google Analytics also gathers standard usage data: pages viewed, approximate location, device and browser type, and how you reached the site.
How we use your information
What you send is used to answer your request and to line up a contractor for it. Analytics figures are read only in aggregate, to see which pages people use and where they give up. None of it is ever used to market anything unrelated to what you asked about.
Sharing your information
Arranging the work means passing the contact details and job information you give us to one or more independent contractors in the Dallas area, who may then contact you by phone, text or email about your request. Information may also be disclosed where the law requires it. Your information is never sold, and it is shared only as far as needed to respond to your request, to run the site and the phone line, and to meet legal obligations.
Cookies and analytics
Cookies are set by Google Analytics to count visits and page views. Your browser settings control or delete them and nothing here breaks with cookies turned off. One further cookie may be set by the call tracking service so that a phone call can be matched to the visit it came from.
How long we keep it
Form submissions and call logs stay on file while the request is being handled and afterward for ordinary accounting records, and are then deleted or stripped of anything identifying. Ask through the contact route below and it goes sooner.
Your choices
You can request a copy of the information held about you, ask for it to be corrected, or ask for it to be deleted. If you no longer want contact about a request you sent, tell us or the contractor who contacted you and the contact stops. Analytics can be opted out of through your browser controls or the Google Analytics opt-out add-on.
Children
Everything here is written for adults arranging work on a property, and nothing is aimed at anyone under 18. No information is knowingly taken from a child, and if you think a child has sent something through the form, say so and it is removed.
Changes to this policy
We may revise this privacy policy as the information we collect or what happens to it changes. Whatever version is current sits on this page with its date at the top.
Contact
Questions about this policy go through the contact form or by phone to (214) 203-5726. Postal address: Rodent Removal Dallas, 1910 Pacific Ave, Dallas, TX 75201.